Production & Motivation

Compared to others, lean companies

• Take less human effort

• Take more manufacturing space

• Require more investment in tools

• Require more engineering time to develop a new product

Which type of facility layout allows workers to congregate around the product?

• assembly line layout

• modular layout

• fixed-position layout

• process layout

A quality measure that allows only 3.4 defects per million opportunities is called

• statistical quality control

• six sigma quality

• statistical quality process

• ISO 9001

The last step Involved in PERT is

• Analyzing and sequencing tasks
• Estimating the time needed to complete each task
• Drawing a PERT network illustrating the first two
• Identifying the critical path

Considerations for moving facilities to a new location, except

• Labor costs

• Availability of resources

• Quality of life for employers

• Proximity to suppliers and customers

Which of the following is an intrinsic reward?

• praise from your manager

• pride in your performance

• a pay raise

• a promotion

These factors can cause dissatisfaction, but changing them will have little motivational effect, except

• Company policy and administration

• Supervision

• Working conditions

• Recognition

Assumptions of Theory X management

• Workers seek goals to which they are committed

• Workers dislike work and seek to avoid it

• Commitment to goals depends on perceived rewards

• People can use creativity to solve problems

Types of job enrichment

• Job rotation & Job enlargement

• Job rotation & Skill variety

• Job enlargement & Task significance

• Task significance & Skill variety

Generation Z in the workplace

• Place a high value on work-life balance

• Good motivators as managers due to emphasis on results rather than work hours

• Inspired to improve the world

• Very effective at giving employee feedback and praise