Chapter 9 Review

Central to building relationships?

• Climate

• Dissent

• Trust

• Blocks

​ (a)   in Trust, strongly predicts ​ (b)   , team, and organizational performance

• Investing
• personal
• Divesting
• uniform

Organize these options into the right categories of Climate of Trust

Groups:

(a) Investing

,

(b) First

,

(c) Concern

,

(d) Sharing

• Active Listening builds empathy

• Trust before earning trust

• Give knowledge; gain opportunity

• No trust, can't lead

This image best represents......

a

No leadership

Active listening

Share knowledge

Don't trust others

Click the person who is "First to Trust"

Chapter 9's overall focus is about _________ collaboration with other people and teams

Ex US ​ (a)   Ranger, Keni (b)   stated in Chapter 9, that ​" (c)   doesn't come issued. It;s ​ (d)   !"

• Thomas
• Army
• trust
• earned
• Navy
• Keni
• distrust
• given

The person with the big ear, is most likely .....

b

not listening

actively listening

investing

Sharing knowledge and information leads to....

• incompetence of team

• lack of leadership

• competence

• confidence of leadership

Click correct level of the beginning of fostering collaboration