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5 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Manakah yang termasuk Internal Customer
Nasabah
Customer Service
Teller
Operational Team
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
PT Bank BSI merupakan gabungan dari 3 Bank Syariah, kecuali...
BNI Syariah
Bank Syariah Mandiri
Bank BRI Syariah
Bank BTN Syariah
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Level tertinggi pada Customer Satisfaction adalah ...
Criminal Level
Basic Level
Ultimate Level
Desired Level
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dimanakah alamat Kantor Cabang BSI KCP Ponorogo ?
Jl Cokroaminoto
Jl Soekarno Hatta
Jl Merbabu
Jl Jawa
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Manakah yang termasuk kategori senyum menarik...
Tidak mau mengangguk
Memalingkan kontak mata
2 cm tarik kanan, 2 cm tarik kiri selama 7 detik
Tidak Tulus
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