Chapter 3: the managerial environment

The role of a manager in the managerial environment ?

• A. Monitor and shape the internal and external environments.

• B. Anticipate changes and react quickly to them.

• C. All of the above answers are correct

Managers can access information through a variety of sources ?

• A. Customers and suppliers’ feedback, professionals, trade, and government publications, industry associations, and personal contacts.

• B. Customers and suppliers’ feedback, trade, government publications and personal contacts.

• C. Professionals, trade, and government publications, industry associations, and personal contacts.

• D. All of the above answers are wrong.

The elements in the internal environment ?

• A. Tangible elements such as equipment, machinery, land, factories, and cash.

• B. Intangible elements such as trademarks, brand reputation, patents and licenses.

• C. All of the above answers are wrong.

• D. All of the above answers are correct.

An organization's internal environment can be defined as consisting of many components?

• A. 2

• B. 4

• C. 6

• D. 5

An organization's internal environment can be defined as consisting of many components?

• A. Value System

• B. Vision, Mission and Objectives

• C. Organization Structure

• D. Physical Resources and Technological Capabilities.

Who is monitor and shape the internal and external environments and to anticipate changes and react quickly to them ?

Determines the way in which activities are directed in the organization so as to reach the ultimate goal?

• A. Corporate Culture

• B. Human Resources

• C. Physical Resources and Technological Capabilities

• D. Organizational Structure

What is the most valuable asset of the organization?

• A. Physical Resources and Technological Capabilities

• B. Human Resources

• C. Corporate Culture

• D. Vision, Mission, and Objectives

"...…….. "are aspects of the organization's operations that represent potential competitive advantages,

while ".....….." are areas that are in need of improvement.

• A. Strengths, Weaknesses

• B. Weaknesses, Strengths

• C. All answers are correct

• D. All answers are wrong

The increase in crude oil prices on the world market is due to the impact of the environment