Ch8 Noe

Which of the following statements is true of technology’s influence on training and learning?

• While beneficial, technology has increased administrative costs associated with training.

• New technology gives employees greater control of their own learning.

• In the near future, technology will totally replace face-to-face instruction.

• New technology has made training less lifelike.

Approximately what percentage training hours are delivered online?

• 10%

• 20%

• 30%

• 40%

Which of the following refers to trainers, experts, and learners interacting with each other live and in real time?

• asynchronous communication

• synchronous communication

• online communication

• augmented communication

A(n) _____refers to software tools that enable communication in short bursts of text, links, and multimedia through stand-alone applications or through online communities.

• RSS feed

• wiki

• microblog

• shared media

Which of the following is NOT true?

• Online instruction is more effective than classroom instruction for teaching procedural knowledge.

• Online instruction is more effective than classroom instruction for teaching declarative knowledge.

• Learners are equally satisfied with online and classroom instruction.

•   Online instruction appears to be more effective than classroom instruction for long courses if properly designed.

Which of the following statements is true?

• Learners are generally more satisfied with online instruction relative to classroom instruction.

• Online instruction has been found to be effective for all learners.

• Classroom instruction is more effective than online instruction for teaching declarative knowledge.

• Online instruction and classroom instruction are equally effective when similar instructional methods are used.

Which of the following is true?

• Online learning is ineffective for training that emphasizes cognitive outcomes.

• Some trainees may not be motivated to learn through technology.

• Online learning fails to link learners to other content, experts, and peers.

• Updating online learning is extremely difficult.

To create a positive online learning experience, _____.

• content should be delivered using massed practice

• the use of multiple types of media should be avoided

• there should be prompts to promote self-regulation

• modules should be fairly long to promote overlearning

In a(n) _____ type of simulation, trainees are given a set of business tools and asked to make decisions that will impact the business.

• decision-making

• branching story

• virtual lab

• interactive spreadsheet

Which of the following technologies refers to artificial-intelligence (AI) systems that create an automated, personalized conversation with human users?

• adaptive learning

• machine learning

• augmented reality

• chatbots