Day 2 - recap

Day 2 - recap

Professional Development

20 Qs

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Day 2 - recap

Day 2 - recap

Assessment

Quiz

Fun

Professional Development

Practice Problem

Easy

Created by

Abegail Fabregas

Used 3+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

True/False. We can accept customers payment information by email.

True

False

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

  • True/False.

  • After an order is placed, we cannot cancel or edit the order unless it has an incorrect address.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  • True/False. International Orders are eligible for return. They are not final sale.

True

False

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

  • True/False.

  • If the customer used an e-gift code and paid $0.00, then they can still download a return label and do return.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is not a charge status?

Charge accepted

Pending Charge

No Charge

Charge Declined

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True/False.
Policies and Procedures of TBYB OOT (out of trial) depends on their charge status.

True

False

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

True/False.
A Try Before You Buy order is considered OOT (Out Of Trial) 14 days after the day the order was placed.

True

False

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