E-Business and E-Commerce Quiz

What is the definition of e-business?

• The use of digital technologies to conduct any business activity

• The use of digital technologies to conduct marketing activities

• The use of digital technologies to conduct customer service activities

• The use of digital technologies to conduct production activities

What is the definition of e-commerce?

• The use of digital technologies to conduct any business activity

• The use of digital technologies to conduct marketing activities

• The use of digital technologies to conduct customer service activities

• The use of digital technologies to conduct production activities

What is the main driver of e-business and e-commerce?

• Increasing adoption of digital technologies

• Changing consumer preferences and behaviours

• Global market opportunities

• All of the above

What are the key trends driving the growth of e-business and e-commerce?

• Social commerce

• Sustainability

• Metaverse

• All of the above

What are the main challenges of e-business and e-commerce?

• Intense competition

• Complex and dynamic customer expectations

• Regulatory and ethical issues

• All of the above

What is the impact of e-commerce on traditional retail businesses?

• Increased competition and market saturation

• Decreased foot traffic in physical stores

• Shift in consumer shopping habits

• All of the above

What are the advantages of e-commerce for small businesses?

• Access to a global customer base

• Lower overhead costs compared to physical stores

• Ability to personalize and target marketing efforts

• All of the above

What are the key components of a successful e-commerce website?

• User-friendly interface and navigation

• Secure payment processing

• Mobile responsiveness

• All of the above

What are the different types of e-commerce models?

• B2B (Business-to-Business)

• B2C (Business-to-Consumer)

• C2C (Consumer-to-Consumer)

• All of the above

What are the potential risks and challenges of starting an e-commerce business?

• Cybersecurity threats and data breaches

• Logistics and fulfillment complexities

• Building brand reputation and trust

• All of the above