These are intrinsic quality attributes, except
Quality in Foodservice

Quiz
•
Science
•
University
•
Hard
Azira Mutalib
Used 3+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Product safety and health aspect
Sensory Properties and Shelf Life
Production characteristics
Product Reliability and Convenience
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These are extrinsic quality attributes, except
Production characteristics
Product shelf Life
Environment implications of agri-food products
Marketing
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a factor affecting food quality in a restaurant?
Ingredient freshness
Cooking equipment
Chef's years of experience
Customer reviews
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Choose more than one.
Quality in foodservice .....
Involves meeting customers expectations
Involves exceeding customers expectation
applies to products, services, people, and environments
contradict with productivity
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Supplier can be considered as _______
Internal customer
External customer
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Choose two answers.
Overall service quality can be measured by comparing
Customer expectations
Service standard
Customer relationship
Workers attitude
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Choose more than one.
Levels of service expectations are
basic
essential
expected
optional
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