Quality in Foodservice

Quality in Foodservice

University

10 Qs

quiz-placeholder

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Quality in Foodservice

Quality in Foodservice

Assessment

Quiz

Science

University

Hard

Created by

Azira Mutalib

Used 3+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

These are intrinsic quality attributes, except

Product safety and health aspect

Sensory Properties and Shelf Life

Production characteristics

Product Reliability and Convenience

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

These are extrinsic quality attributes, except

Production characteristics

Product shelf Life

Environment implications of agri-food products

Marketing

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a factor affecting food quality in a restaurant?

Ingredient freshness

Cooking equipment

Chef's years of experience

Customer reviews

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Choose more than one.

Quality in foodservice .....

Involves meeting customers expectations

Involves exceeding customers expectation

applies to products, services, people, and environments

contradict with productivity

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Supplier can be considered as _______

Internal customer

External customer

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Choose two answers.

Overall service quality can be measured by comparing

Customer expectations

Service standard

Customer relationship

Workers attitude

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Choose more than one.

Levels of service expectations are

basic

essential

expected

optional

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