Cambride IGCSE Level Chapter 7: Organisation & Management

Hierarchy?

• The number of departments

  in an organisational structure

• The number of managers

  in an organisational structure

• The number of levels

  in an organisational structure

• The number of employees

  in an organisational structure

The main features of a simple hierarchical structure are, except:

• Hierarchy

• Delayering

• Chain of command

• Span of control

The route through which authority is passed down through an organisation is the term of:

• Hierarchy

• Delayering

• Chain of command

• Span of control

Advantages narrow span of control is, except:

• Faster communication and

  decision-making

• Effective communication is

  easier

• Better control over workers

  and their work

• More managers/supervisors increases promotion opportunities

Reducing the size of the hierarchy by removing one or more levels is the term of:

• Deleveling

• Regrouping

• Removaling

• Delayering

Disadvantages of centralised organisation:

• Slower communication

• Decisions taken might

  not be in the interests of

  the whole business

• Unable to respond quickly

  to changes in local markets

• May reduce worker

  motivation

Functions of management, except:

• Commanding

• Controlling

• Coordinating

• Cooperating

Giving the authority to subordinates to make decisions and complete

tasks is the term of:

• Decentralised

• Delayering

• Delegation

• Deleveling

Styles of leadership, except:

• Autocratic leadership

• Laissez‐faire leadership

• Authoritarian leadership

• Democratic leadership

An organisation of workers aimed at improving pay and working conditions and providing other services, such as legal advice, for members is the term of:

• Trade association

• Trade group

• Trade companion

• Trade union