Exam Preparation

What would you put in the following fields in an email (you can choose not more than 2)

To:

Subject:

• To: Doctor Jackson_gmail.com

  Subject: Complain about services

• [e-mail]

  Subject: Complaint about services

• medical@hospitalmercy

  Subject: Complaining about services

• [e-mail]

  Subject: A complaint about services

Which one is the best answer when writing a

Subject:

• Complain about services

  Enquiry about products

• Complain about services

  Enquire about products

• Complaint about services

  Enquiry about products

• Complaint about services

  Enquire about products

What would you write when addressing someone or an organization in an email? Which of these are the most accurate?

• Dear Sir/Madam

• Dear Dr. Jackson

• Dear Kuala Lumpur Hospital

• To whom it may concern

How would you introduce yourselves in email? Which is the most suitable?

• My name is Joe Biden and I am the HR manager at XYZ company.

• I would like to complain about your services, by the way I am manager here.

• I want to complain about your hospital service from my manager.

• To be honest, the services here are very bad because my manager says so.

Which is the most suitable and accurate for a closing?

• Your Sincerely,

• Yours Sincerely.

• Yours sincerely,

• Your sincerely,

What should be after the closing if you are the manager of ABC company? There could be more than one answer

• Joe

  Joe Blog

• Joe

  Joe Blog

  Manager of ABC

• Joe

  Joe Blog

  Manager

• Joe

  Joe Blog

  ABC Company

What should I write for the answers to questions 1-6 in Section B?

• Answer them as if I am student

• The answers should only be related to work/related stories

• I should write however long I want

• I should write 2-4 sentences-long

What structure should I use for questions 7-8?

• Write one paragraph for both solution and justification for each question.

• Write 2 paragraph for solutions and 1 justification paragraph for each question

• Write one paragraph for the entire answer for each question

• Write 2 paragraph for solutions and 2 paragraphs justification for each question

How many sentences should you have ideally for questions 7-8?

• 2-4 sentences for each solution/justification

• 4 sentences for every answer provided

• Minimum 2 sentences each for solution and justification

• Minimum one sentence each for solution and justification

What should be considered in your answer for questions 7-8?

• Just answer using logic and explain accordingly and add special language

• Answer using your own experience and apply to the case study

• Always take side with the person in question and justify it

• Answer by considering the different perspectives and then explaining your rationale