BMO7014 _part2

In a communication process, the ________ initiates a message by encoding a thought.

• receiver

• decoder

• sender

• transmitter

Which of the following modes of communication does not fall under the concept of nonverbal communication?

• physical distance

• personal e-mails

• facial expressions

• body movement

When you need to gauge the receptivity of a recipient, which type of communication is best?

• e-mail

• traditional letters

• oral communication

• social media

Contingency theories focus on the ________ that impact leadership success.

• situational variables

• values and ethics

• personality variables

• features of the followers

Transactional leaders guide their followers toward established goals by clarifying role and task requirements

• TRUE

• FALSE

Leadership is best defined as ________.

• the ability to reduce the dependence of team members on each other

• the ability to influence a group toward the achievement of a vision or set of goals

• the ability to use factors like training and experience to reduce dependence on formal leadership

• the ability to induce the team members to focus on individual goals rather than collective goals

Which of the following is most likely to result from a strong organizational culture?

• low employee satisfaction

• low loyalty

• high absenteeism

• high organizational commitment

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes

• Rituals

• Stories

• Material symbols

• Organisational Charts

The work of your group would be better done in teams if the members of the team are

• independent

• interdependent

• autonomous

• individualistic

________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

• Ingroup favoritism

• Hindsight bias

• Ingroup homogeneity

• The black sheep effect