100 Essential Salesforce Terms

100 Essential Salesforce Terms

Professional Development

100 Qs

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100 Essential Salesforce Terms

100 Essential Salesforce Terms

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Shaun Sorrells

Used 1+ times

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100 questions

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1.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

In Salesforce, an account represents a company, organization, or entity with which you have a business relationship. It is used for tracking and managing interactions and transactions.

2.

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30 sec • 1 pt

An action recorded in Salesforce, including tasks, events, calls, and emails. These activities help in tracking interactions with contacts and leads.

3.

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30 sec • 1 pt

A related list on records in Salesforce that displays a history of completed activities associated with that record, such as completed tasks and past events.

4.

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30 sec • 1 pt

A set of rules and protocols that allow different software applications to communicate with each other. Salesforce provides various APIs for integration and data access.

5.

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30 sec • 1 pt

Salesforce's marketplace for third-party apps and solutions. Users can find and install apps to extend Salesforce's functionality.

6.

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30 sec • 1 pt

A sequence of steps and criteria used for approving records like opportunities, contracts, or custom objects in Salesforce. It automates the approval workflow.

7.

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30 sec • 1 pt

A feature in Salesforce that allows developers to process large volumes of data asynchronously in smaller batches, ensuring efficient execution and avoiding governor limits.

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