Advanced Marketing: SMART Goals, Soft Skills & Management Styles

Interpersonal Skills are different from Soft Skills because...

• soft skills are paper-driven

• soft skills are mostly about about written communication

• employability has nothing to do with soft skills

• there is no difference between soft skills and interpersonal skills

There are ________________ main management styles.

• four

• eleven

• six

• three

SMART goals are most often used by...

• students

• professional employees

• neither group

• both use SMART goals

All styles of leadership are distinctly different and aren't similar at all.

• False

• True

A leader that seeks out the opinions of his team and goes with whatever they decide is best is:

• autocratic

• paternalistic

• democratic

• blended

Autocratic-style leadership is the most proven successful model of management in business today.-style

• true

• false

Important standards for verbal communication skills include:

• gestures

• facial expressions

• body language

• all standards listed

• none of the standards listed

Nonverbal communication

• uses words

• uses no words

• uses words but mostly just actions

• all are correct

The most important Soft Skill is

• time management

• communication

• problem-solving

• self-discipline

A Lasseiz-faire style of management

• dictates everything a work group does

• is highly-detailed in instructions and tasks

• gathers group consensus on major deicsions

• is hands-off in its approach to leadership