Housekeeping Quiz 1

Which of the following is not a duty of Housekeeping Department?

• A. 

  Cleaning guest rooms

• B. 

  Serving food

• C. 

  Responsibility of public restrooms, convention space and offices

• D. 

  Managing laundry operations

• 
  The department which is responsible for the cleanliness in hotels is:

• A. 

  In-Room Dining

• • B. 

    Room Service

• • C. 

    Room Attendant

• • D. 

    Housekeeping

• 
  Who is the leader of Housekeeping Department?

• • A. 

    Room Division Manager

• • B. 

    Executive Chef

• • C. 

    Executive Housekeeper

• • D. 

    Front Office Manager

• 
  Which of the following service is not included in Housekeeping?

• • A. 

    Room Service

  •  

• • B. 

    Floor Section

• • C. 

    Public Area Section

• • D. 

    Linen & Uniform Section

Who is responsible for cleaning and handling the bedsheet, tablecloth and guest laundry?

• • A. 

    Room Attendant

• • B. 

    Room Service

• • C. 

    Public Area Attendant

• • D. 

    Linen & Uniform Attendant

The person in charge for cleaning the room:

• • A. 

    Room Attendant

  •  

• • B. 

    Room Service

• • C. 

    Public Area Attendant

• • D. 

    Linen & Uniform Attendant

Who manages the cleaning and handling of lobby and lift?

• • A. 

    Room Attendant

  •  

• • B. 

    Room Service

• • C. 

    Public Area Attendant

• • D. 

    Linen & Uniform Attendant

• Which of the following is not the job of Order Taker?

• • A. 

    Answering phones

• • B. 

    Responsible for managing lost & Found items

• • C. 

    Coordinate with the Room Attendant, to deliver the request from guests in room.

• • D. 

    Deliver the extra pillow to the room

• The other name of Room Attendant is:

• • A. 

    Room Service

• • B. 

    Room Boy

• • C. 

    In Room Dining

• • D. 

    Purchasing

•  

  To set up the decoration, provide the F&B linen such as tablecloth, napkin, which department helps the Housekeeping Department?

• • A. 

    F&B Service

• • B. 

    Engineering

• • C. 

    Front Office Department

• • D. 

    F&B Product