EMAIL ETIQUETTE TERMS

a system of sending and receiving messages electronically 

• email 

  
  

• etiquette

• style

a set of rules that are generally accepted by society; behaviors to which people are expected to adhere 

• etiquette

• style

• email 

  
  

the writer's attitude toward a topic; the style or manner of speaking or writing (ex: friendly or bitter) 

• style 

  
  

• sender

• recipient 

  
  

an individual or group who sends or transmits something to a recipient

• sender

• recipient 

  
  

• subject line 

  
  

an individual or group who receives something from a sender 

• recipient 

  
  

• subject line

• greeting 

  
  

the first single-line text that briefly tells what the email is about 

• subject line 

  
  

• greeting 

  
  

• message 

  
  

the opening line inside the email that greets the recipient and sets the tone; the salutation 

• greeting 

  
  

• message 

  
  

• closing 

  
  

the body of the email

• message 

  
  

• closing 

  
  

• greeting 

  
  

the final line of the email that appears above the sender's name and signifies the end

• closing 

  
  

• greeting 

  
  

• message