Business Management Unit 3&4 Revision

The definition of making a profit is

• Total revenue of the business

• Expenses - income

• Income - expenses

• Revenue - expenses

A CSR consideration that a business needs to consider when implementing change is...

• Considering entitlements for employees when they are made redundant

• A business commitment to be more environmentally friendly on suppliers

• Developing technology and the impact it will have on customers

• Considering motivation strategies to get employees on board the change

An advantage of on-the-job training is:

• It is always cheaper than off-the-job training
• It allows employees to avoid work
• It allows employees to learn from an expert in the field

• It allows employees to learn while doing the job

A disadvantage of autocratic management is

• It encourages creativity
• It promotes team building
• It fosters a sense of ownership among employees
• It can lead to high levels of employee dissatisfaction

Identify one management skills

An employee objective is

• To increase company profits
• To take as many vacations as possible
• To work as little as possible
• To have job security

A difference between quality control and quality assurance is

• Quality control is a reactive process, while quality assurance is a proactive process
• Quality control is a proactive process, while quality assurance is a reactive process
• Quality control and quality assurance are the same
• Quality control is a process, while quality assurance is a product

Artificial intelligence is...

• A type of vegetable
• A new music genre
• The simulation of human intelligence processes by machines
• A new fashion trend

The last principle of the three-step change model is

• Identify change

• Refreeze

• Unfreeze

• Analyse and implement

A proactive approach to change is

• Waiting for change to happen and then reacting
• Ignoring change
• Resisting change
• Anticipating change and taking action before it occurs