BTEC UNIT 21: EFFECTIVE BUSINESS COMMUNICATION - LA B

What is a key factor to consider when planning business documents?

• Audience needs

• Document length

• Paper quality

• Font style

What type of communication requires a more formal tone and attention to professionalism?

• Internal Communication

• Horizontal Communication

• External Communication

• Informal Communication

What should be considered when choosing the right communication channel for quick updates?

• Formal letter

• Email

• Phone call

• Face-to-face meeting

What is an example of diagonal communication?

• Colleagues discussing a project

• An employee communicating with a manager in another department

• A marketing email

• A social media post

What type of language should be used in vocabulary?

• Negative and exclusive

• Positive and inclusive

• Complex and technical

• Formal and distant

What is the cost trade-off of using expensive software?

• Limited features but cost-effective

• Higher quality but significant investment

• Basic tools for document creation

• Suitable for budget-conscious projects

Which type of software is suitable for high-stakes documents?

• Free software

• Expensive software

• Open-source software

• Trial software

Which software is more suitable for budget-conscious projects?

• Expensive software

• Free software

• Proprietary software

• Subscription-based software

What is a cost-effective method for wide distribution of documents?

• Printed brochures

• Digital documents

• Handwritten notes

• Physical flyers

What is a key consideration for resource availability in an organization?

• Access to necessary equipment or software

• Number of employees

• Office location

• Brand reputation