Understanding Communication

1. What is the definition of communication?

• The sender's perspective

• The receiver's perspective

• The process of conveying information

• The channel of communication

Which of the following is NOT a key element of the communication process?

• Feedback

• Sender

• Context

• Subjectivity

How does feedback contribute to effective communication?

• It initiates the communication process.

• It provides a formal structure to communication.

• It helps gauge understanding and adjust messages.

• It ensures the use of nonverbal cues.

What is the role of encoding and decoding in communication?

• Encoding is translating; decoding is interpreting.

• Encoding is interpreting; decoding is translating.

• Encoding is understanding; decoding is delivering.

• Encoding is delivering; decoding is understanding.

Which of the following is an example of nonverbal communication?

• Written letter

• Smiling

• Phone call

• Email

Give an example of verbal communication.

• Phone call

• Text message

• Handshake

• Facial expression

Nonverbal communication primarily involves _______ and _________.

Body language contributes to nonverbal communication by providing context and conveying ______ and _______.

In the digital age, _______________ is a common communication channel.