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PURPOSIVEcomm_FINALSmakeup2

Authored by Maria Gonzales

English

University

Used 1+ times

PURPOSIVEcomm_FINALSmakeup2
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12 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The exchange of information through the use of words or actions is

Active listening

Body language

Aggressive

Communication

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is used when specific information should be taken through hearing

Active listening

Body language

Passive learning

Communication

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When you need to request for information, what is the best document to use?

Telephone conversation

Letter of Inquiry

Letter of Complaint

Memo

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When you write a letter of complaint, you need to

describe the problem

include your payment

describe the person

show your anger to the receiver

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

All are examples of communicating non-verbal communication except...

Touch

Voice

Posture

Gestures

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Communication is always a two-way process.

TRUE

FALSE

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This type of communication is speaking to teachers and students.

written

nonverbal

oral

body language

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