KUIZ SET 5 (ASAS TATACARA MENYAMBUT TETAMU)
University
•10 Qs
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QUIZ
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KUIZ SET 5 (ASAS TATACARA MENYAMBUT TETAMU)
Quiz
•
Education
•
University
•
Medium
Wahab Youshof
Used 5+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
GARIS PANDUAN MENYAMBUT TETAMU DAPAT MEWUJUDKAN SUASANA KERJA YANG BAIK DAN PRODUKTIF
BENAR
PALSU
2.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
PERKATAAN "SAPAAN/GREETING" MERUPAKAAN PERKARA YANG DIGUNAKAN SEBAGAI PROSES DALAM PERHUBUNGAN
PALSU
BENAR
3.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
KOMUNIKASI VERBAL YANG BERKESAN MERUPAKAN LATIHAN KOMUNIKASI DALAM JABATAN
PALSU
BENAR
4.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
BERAPAKAH TUJUAN GARIS PANDUAN DITERBITKAN
4
5
6
7
5.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
ANALISIS MAKLUM BALAS DAN ADUAN TETAMU MERUPAKAN KAEDAH UNTUK MENILAI KEBERKESANAN PENTADBIRAN HOSPITALITI
BENAR
PALSU
6.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
PENILAIAN KEBERKESANA PENTADBIRAN HOSPITALITI DAPAT DINILAI MELALUI 5 CIRI-CIRI PRESTASI
BENAR
PALSU
7.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
PENGURUSAN EMOSI MERUPAKAN LATIHAN PEMBANGUNAN DIRI
PALSU
BENAR
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