LESSON 7 (USP) PRE-CLASS QUIZ

Which of these words relate to price-effective USP? Choose 2 answers.

• value for money

• cost-effective

• well-established

• pay in installments

Which of these words relate to customer service USP? Choose 2 answers.

• reliable

• 24-hour customer support

• guaranteed

• maintenance

Which of these words relate to quality USP? Choose 2 answers.

• reliable

• durable

• able to meet customer needs

• maintenance

Which of these words relate to location USP? Choose 1 answer.

• 24-hour customer service

• convenient

• able to meet customer needs

• maintenance

Which of these words relate to flexibility USP? Choose 1 answer.

• 24-hour customer service

• convenient

• able to meet customer needs

• maintenance

Which of these words relate to credibility USP? Choose 2 answers.

• well-established

• a multinational brand

• able to meet customer needs

• reliable

TRUE OR FALSE: either is used to denote a positive context.

• True

• False

Choose the correct verb that corresponds to the sentence!

Either he or you _________ to clean up this room.

• Has

• Have

Choose the correct verb that corresponds to the sentence!

Neither of them ________ how to get to Red Deer.

• Know

• knows

Choose the correct verb that corresponds to the sentence!

It’s a shame that neither the pink one _____ the white one _______ in size 16.

• nor, comes

• nor, come