Leaders of the future - en

¿What are the 3 steps for an influential conversation?

• Listen, challenge the other, find a solution

  
  

• Find a solution together, speak assertively and give feedback

  
  

• Listen, speak assertively and challenge the other

  
  

• Listen, speak assertively and challenge yourself for a solution

  
  

Paraphrasing is a good way to show empathy

• TRUE

• FALSE

The sources of informal Authority (besides technical knowledge and communication skills) you should be using, are...

• Reputation, 3C(Consistency, Coherence, Commitment), Empathy, Social Capital

  
  

• Reputation, authority, and the ability to influence others

  
  

• 3C(Consistency, Coherence, Commitment), Ask questions, Paraphrase

  
  

• Social Capital, Empathy, Paraphrasing, Listen actively, Use of authority

  
  

When listening you should..

• Make silence, ask questions, paraphrase

  
  

• Ask questions, paraphrase, remain silent and be empathetic.

  
  

• Make 7 questions, remain silent and move forward

  
  

When expressing assertively you should

• Say whatever you have in mind without planning it ahead

  
  

• Be clear and concise, and plan ahead of time

  
  

• Be clear and concise

  
  

• Try to convince the other person, according to what happened during the conversation

Challenging the other means..

• Engaging in a joint solution

  
  

• Prescribe and give the solution, that's the leader's job

  
  

• Engage the other, find joint solutions, not prescribing and postpone the conversation if needed

  
  

• Just push and push

  
  

Someone is having a technical difficulty for the first time with Revit, as a leader you should....

• Challenge for a joint solution

  
  

• Avoid responding, just ask questions, they will solve eventually

  
  

• Say to them to find the solution on youtube

  
  

• Help if you know. If you don't derive it with the right person or manual

  
  

Someone with a certain tenure, is repeatedly having issues with a project. You already show and tell how it's solved..

• Send them to Youtube to solve the issue

  
  

• Show and tell again, that's the leaders job

• Engage in an influential conversation to detect the adaptive issues

  
  

• Derive they with someone that knows best.