TWITTER: BATCH 1
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•10 Qs
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TWITTER: BATCH 1
Quiz
•
Education
•
Professional Development
•
Hard
Riahot Rossynita
Used 3+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa Kepanjangan dari SAS?
A. Survey After Salestrax
B. Survey After Sales
C. Salestrax After Survey
D. Semua Salah
2.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Survey yang dilakukan H+2 sejak kontrak Golive?
A. SAS Online
B. SAS Offline
C. Survey Exit Customer
D. Semua Salah
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Survey yang di lakukan H+1 Golive?
A. SAS Online
B. SAS Offline
C. SAS Manual
C. Semua salah
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Melalui apakah link SAS dikirimkan kepada konsumen?
A. Telepon
B. Welcoming SMS
C. Line BFI
D. EMAIL
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
CSI Kepanjangan dari?
A. Customer Service Indonesia
B. Customer Satisfaction Index
C. Customer Survey Indikator
D. Semua salah
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
NPS kepanjangan dari?
A. Net Production Score
B. Net Promotor Score
C. Networking Power Score
D. Semua Salah
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Siapakah pic yang pertama kali menjelaskan informasi kontrak kepada NEW Konsumen?
A. ARE, AKTOR, ME, CS, dan Adm Processing
B. BOSH & BOSS
C. PM Cabang
D. SEMUA BENAR
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