Urutan melayani pesanan makanan dan minuman di restoran sesuai dengan menu yang dipilih dengan menggunakan teknik-teknik pelayanan sehingga tamu merasa puas dan berkesan untuk ingin datang kembali adalah pengertian dari?
Sequence Of Service

Quiz
•
Other
•
9th - 12th Grade
•
Easy

kel 5
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Table Set Up
Table Manner
Self Service
Gueridon Service
Sequence Of Service
Answer explanation
2.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Mise en place merupakan bagian dari?
Pre operation
Preparing of condiment
Seating the guest
Giving the menu
Welcomeing the guest
3.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Ada berapa urutan persiapan pre operation?
3
11
5
2
9
4.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Waiter: Mr. Peter this is your table, is it ok for
you?
Guest: Cool, thank you.
Waiter: Have a seat please!
percakapan di atas merupakan bagian dari?
Preparing Of Condiment
Seating the guest
Beverages Taking Order
Food Serving
Welcomeing The Guest
5.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Berapa Durasi waktu tamu untuk melihat menu?
5-7 menit
10-20 menit
30-35 menit
1 jam
2 jam
6.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
hal pertama yang harus waiter lalukan dalam seating the guest adalah
Perlahan tariklah kursi, utamakan wanita
untuk dipersilahkan duduk tapi prioritaskan
tamu yang lebih tua
Tawarkan untuk menggunakan baby chair jika
ada anak kecil
Tawarkan bantuan pada tamu yang
membawa barang berat
Bantulah tamu yang menggunakan jas untuk
dibukakan dan menaruhnya pada punggung
kursi
Beritahukanlah jumlah tamu kepada server
7.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Berikut ini yang bukan tujuan dari sequence of service adalah?
Mendapatkan kepuasan tamu
Memberikan pelayanan terbaik bagi tamu
Meningkatkan kepuasan tamu
Memberikan pelayanan prima
Mendapatkan complain dari tamu
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