Assessment - Email Etiquette

The most important part of an email is

• Sender

• Recipient

• Body

• Signature

• Subject-Line

Carbon copy others who are

• Directly involved with the content

• Aware of the content

• Are not aware of the content

• Have little involvement with the content

I should proofread my email before I hit 'send.'

• True

• False

• Why would I do that?

The most important information in an email should be

• At the end

• In the beginning

• Dispersed throughout

Writing in all capital letters implies

• Sorrow

• Listening

• Yelling

• Impatience

An appropriate amount of time to wait for a reply is

• 30 seconds–5 minutes

• 7 days

• 24–48 hours

• Within 24 hours

• 2-–3 hours

Very important emails should be marked as high priority when

• You feel it is high priority

• It seems like it could be high priority

• It is urgent

• The information is high priority for the recipient

Complicated or detailed email messages should be followed up with

• Email

• High five

• Instant Message

• Pizza

• Phone Call

Emails are

• Secret

• Between me and the recipient(s)

• Public

• Top Secret

Capitalization is not at all necessary when writing email.

• True

• False

• I don't know what capitalization is