courtesy hold

Length of the cruises we can do a CH

• 3-5 days

• 5-7 days

• 7+ days

• No restriction with the length

How much of a down payment we need in a CH

• $250

• $100

• None

If the cruise has the same option date as the final payment date, can we create the CH?

• Yes

• No

What is the remark for a CH?

• AD

• OF

• FO

• XQ

Can we take ownership of the booking if another agent doesn't leave the remarks and change the option date from the CH?

• Yes

• No

Can RSS extend the option date from a CH if the guest needs another 24hrs

• Yes

• No

Can we left TBA guests on the booking to create a CH?

• Yes

• No

How many courtesy hold we can do per guest per sailing?

• 1

• 0

• 5

• 10

Can we create a CH for the following staterooms: ZI, YO, XB, XN, WS

• Only for WS

• Only for ZI

• Only for XN and XB

• We can not create CH for those staterooms

When making the payment of a CH, can the guest make a payment only for the deposit or can he/she make it as in full?

• Only deposit

• They can pay it in full

• Either or