EESNC Conflict Resolution

Which of the following is something you can control?

• Feeling disappointed

• Disagreeing with your parents

• Yelling at your best friend

• A difficult classmate

When you're feeling angry at someone, it helps to empathize with them, and consider their feelings. What does "empathize" mean?

• Understand

• Talk

• Disagree

• Smile

Albert wants to play basketball, but John wants to play a video game. They agree to spend an hour playing basketball and an hour playing a video game. How did they solve their problem?

• They compromised

• They stopped being friends

• Albert gave in

• John gave in

Which of these feelings is the worst one when you are trying to resolve a conflict

• Sadness

• Confusion

• Rage

A mediator helps solve conflict between people. A mediator is like

• A basketball player

• A judge

• A business person

What will happen if you yell at someone who disagrees with you

• They are happy

• They get angry

• They don't care

You're upset with your mom for throwing away some of your old books. How should you tell her?

• "How could you do something so horrible?"

• "You have no right to touch my things!"

• "That was really mean and thoughtless"

• "Hey mom, it hurts my feelings that you threw away my books."

If someone is arguing with their classmate, who can be the mediator

• you

• your best friend

• your teacher

• your mom

When I am upet I should _____

• Breathe

• Scream

• Not talk