AI in everyday life

Thinking about customer service, which of the following uses AI?

• A detailed FAQs webpage

• An online survey sent to customers that allows them to provide feedback

• A contact page with a form available to customers to provide feedback

• A chatbot that answers customer questions

When playing music, which of the following uses AI?

• Using Bluetooth to connect to wireless speakers

• A playlist recommendation

• A wireless internet connection to stream the music

• Shuffle play from a chosen playlist

When using email, which of the following uses AI?

• The email service marking an email as read after the user opens it

• The email service allowing the user to schedule an email to send at a specific time in the future

• The email service categorizing the email as spam

• The email service sorting emails by time and date

Thinking about health products, which of the following uses AI?

• Wearable fitness trackers that analyze exercise and sleeping patterns

• Thermometers that are placed under someone's tongue to detect a fever

• At home COVID-19 tests

• Pulse oximeters that measure a person's oxygen level

Thinking about online shopping, which of the following uses AI?

• Storage of account information, such as shipping address

• Records of previous purchases

• Product recommendations based on previous purchases

• Product reviews from other customers

Thinking about devices in the home, which of the following uses AI?

• Programming a home thermostat to change temperatures at certain times

• A security camera that sends an alert when there is an unrecognized person at the door

• Programming a timer to control when lights in a home turn on and off

• An indicator light that turns red when a water filter needs to be replaced