Conflict resolution

Conflict resolution is a way for two or more parties to find a _____ solution to a disagreement among them.

Match the following Conflict style with the correct phrase.

• Competing

• 'I win, you lose"

• Collaborating

• 'You win some, you lose some"

• Compromising

• "We both lose(or win)"

• Avoiding

• "I lose, you win"

• Accommodating

• "Lets find a solution for all of us"

One Benefit of conflict resolution is?

• Building Relationships

• To always win an argument

• To be the king of "I was right you were wrong vill"

• To always lose an argument

When would the Competing style of conflict resolution be appropriate?

• In a group project situation

• Emergency situations

• Arguments at a family reunion

• During rush hour on I-75 through Atlanta

When would the Accommodating style of conflict resolution be appropriate?

• When you don't want to lose an argument

• When you try to find a solution to that appeases all parties

• You don't have a strong opinion, or realize you are wrong

• Emergency situations

Which conflict resolution style would be the most preferred in a professional environment(such as an office, or classroom)?

• Compromising

• Competing

• Avoiding

• Collaborating