Behavioral Test

You’ve been assigned a major project and are halfway through when you realize that you’ve made a mistake that requires you to go back to the beginning to fix it. How do you handle that while still trying to make your deadline?

• I don't make mistakes, so I have no idea why you’re even asking me this question.

• it must have come from whoever gave me the task in the first place, So why should I have to do it again?

• I would stop whatever I am doing on the project and really investigate the mistake without involving my seniors.

• I would stop and really investigate the mistake. If it small enough, I make sure that I rectify the situation immediately and move forward. If it’s a mistake that requires a full reworking of the problem and it is going to force me to come close or even miss my deadline, I would make sure to immediately inform my supervisors and let them know what is going on.

In the past week, you notice that your office friend felix has been reading a newspaper during work while the supervisor is out of the office. Last week the supervisor was absent a lot- and Felix seems to be reading while he should be completing his tasks. What would you do first?

• Talk to Felix. Explain that meeting team deadlines is important, and that by reading the newspaper he is preventing your team from reaching goals.

• Don’t intervene. This is between Felix and the supervisor.

• Talk to the supervisor. He should be aware of Felix not giving enough attention to his tasks.

• Circulate an email regarding work ethics and productivity- in order for your team to be more effective in the future.

At a marketing meeting with your supervisor and the senior marketing manager you find yourself in the midst of a conflict between them. You know that the two do not get along professionally and that they are in constant disagreement. They are now arguing about strategies for a new campaign, and are asking you to pick a side.

What would you do and why?

• You accept the idea of the senior marketing manager. Since she is more senior she has more influence on your status in the company and therefore it is politically wiser to support her.

• You accept the idea of your supervisor. Since he is directly above you, he has more influence on your daily routine in the company and therefore it is politically wiser to support him.

• You weigh up the advantages and disadvantages of each side and decide accordingly without getting involved in their personal conflict.

• You believe that getting involved in this dispute would be detrimental to you as both sides are superior to you. Therefore, you refuse to pick a side saying that both strategies are equally successful.

You are working in an investment bank. In three months the branch will change its banking information-system. What is the best response you should take in order to respond to this change?

• Refer clients and staff members to employees with more experience in the system.

• You should turn to your supervisor every time you have an important question.

• You should take time to take the online course and read the system guide.

Your client is very happy by your work and happy client informed that you would be soon getting a monetary reward for your work. What is the most effective response?

• You should thanks the client, informs your supervisor about the reward and plans to use the reward money to upgrade your smartphone.

• You should thanks the client and politely informs that you needs to check with your supervisor if it is under the company’s ethical directives to accept monetary reward from clients.

• You should thanks the client and start making plans on how to wisely invest the money for a rainy day.

Jim has to step into an existing high priority project as the current project manager has suddenly reported sick just before an important milestone. He finds that the team is exhausted on account of high workload, morale is low, and the client is pushing forward with previously agreed but clearly unreasonable deadlines. What is the most effective responsive?

• Jim decides it is not worth to stake his reputation on an ill-fated project, informs his director accordingly with a status report detailing the issues and excuses himself from the project.

• Jim decides to set the house in order. He informs his director with a status report detailing the issues, informs him that he would be talking with the client to discuss the deadlines and needs to sit with the team to review and resolve the issues to the extent possible before the next scheduled delivery.

• Jim tries to maintain status quo and presses forward with the team to ensure client deadlines are met, no matter what. It is just a matter of holding the fort till the original project manager is back.

Your team has just finished a major project and the team has, after a long time, got some free time on hand. However, since the last couple of days you have noticed that few of the team members are immersed in online social networking sites during office hours.What is the most effective responsive?

• Arranges a team meeting, thanking them for all the hard work put in and reminding them that, in spite of having some free time on hand, they are to use it productively and not indulge in non-productive activities like visiting online social networking sites during office hours and shows them additional online training courses they could attend.

• Talks to the offenders one-on-one and reminds them that, in spite of having some free time on hand, they are to use it productively and not indulge in online social networking sites during office hours and suggest them to attend additional online training courses.

• Send out a mail to the team thanking them for all the hard work put in and reminding them that, in spite of having some free time on hand, they are to use it productively and not indulge in online social networking sites during office hours also attache the company policy regarding the same in the email.

You were dining in the office cafeteria. There, you heard a heated argument of the individuals started loudly cursing another based on the other person's country of origin and, unfortunately, colour of skin and race. Soon the verbal argument threatened to escalate into something nastier. Neither of the involved individuals belonged to his own team. What is the most effective responsive?

• Since racial discrimination is not to be tolerated, you should jump right in the medley and tries to reason with the concerned people and bring things under control.

• Since getting directly involved in the altercation could further escalate tension, You should quietly walks out of the cafeteria. But since racial discrimination is not to be tolerated, You should notify your supervisor and seeks guidance to report the same.

• Since the concerned individuals do not belong to your team, you thinks its better not to meddle in other persons' affairs and quietly walks off to a quieter area of the cafeteria to finish off your meal.

• Since racial discrimination is not to be tolerated, you should jumps right in the medley and tries to reason with the concerned people and bring things under control. You can later notify your supervisors and seeks guidance to report the same.

You have been newly assigned to a different department. Your new boss, the Head of Marketing, asked you to shortlist billboard vendors for the next financial year. What is the most effective responsive?

• You can researches online and calls the vendors based on last year's shortlist, finds out the vendors with the lowest quoted costs, ranks them accordingly with the lowest cost vendors being the most preferred and present the new shortlist.

• You can check in the department who prepared the last year vendor shortlisting. You can ask around the office for feedback on the vendors based on previous interactions and present the new shortlist.

• You can tell your new boss of the criteria you thinks against which the vendors need to be checked and asks the boss's opinion on the same. You can use the refined criteria set to grade the vendors and ranks the vendors based on the cumulated grades and presents the same to her boss as the final shortlist.

• You can prepare a grading matrix for vendors based on your previous experience and rank the vendors based on the cumulative grade based on a scale of 1-5 for each attribute and arrives at a shortlist.

You already got a new job and are on the last week of your notice period. You have finished all your handover but you have received an urgent request from your supervisor to train an intern before you leave. You haven't been picked for a promotion since the last couple of years in your current organization. What is the most effective responsive?

• You imparted training to the intern and manages to convince her not to continue with the organization in order to get your revenge for being bypassed for the promotion.

• Since you are worried about your full and final settlement in your current company, you should accept the request and initiate the training.

• You should ignore the request. You have already given the mandatory handovers and have nothing to do with the present organization anymore.

• You should agree to the request even though you are not particularly enthusiastic about it. You should impart training to the intern to the best of your ability.