Week 2 Review

If in between sizes, what do we typically recommend in women's boots?

• Half size down

• Same size

• Larger size of the two

• Smaller size of the two

Answer explanation

If in-between sizes, go with the larger of the two.

Which jacket fit is trim and accommodates broader chests/shoulders?

• Slim

• Athletic

• Large fit

• Relaxed

Answer explanation

An athletic fit is trim, not tight. It accommodates broader chests and shoulders.

What does it mean when a product appears as 'sold out' on the website?

• It will become available 3 week later.

• We are restock after a month.

• Have been discontinued

• Restocking but no definite date

Answer explanation

Sold Out means the desired pair is no longer available and may have been discontinued.

It's a platform we use to communicate with other team members. You can also find important updates in this tool.

• Kumospace

• Confluence

• Zendesk

• Slack

Which of these options helps us fulfill orders placed by the customer.

• Radial

• UPS

• DHL

• USPS

Answer explanation

Radial is a third party logistics company that provides fulfillment solutions for Thursday Boot Co.

Which warehouse does a return gets delivered to?

• QL Hazelwood

• QL Devens

• QL Dallas

• All QL warehouses

This platform houses all orders placed on our website.

• Shopify

• ChannelApe

• QL Client Portal

• Zendesk

We use this tool to respond to customer's email.

• Slack

• Kumospace

• Zendesk

• Shopify

Which backend tool do we use to view the inventory?

• ChannelApe

• Slack

• Kumospace

• Zendesk

Which tool integrates the data from Shopify and 3PL?

• Kumospace

• QL Customer Poral

• ChannelApe

• Slack