Training Package Engagement

What is one benefit of the Stand Alone Training packages?

What is the definition of Level 1 on the Data Maturity Curve

• Decisions are made with little to no data.

• Data is used only for post-launch analysis, maybe with some roadmap planning.

• Teams know how to use data to design effective and valuable experiments. Investment decisions are driven by those experiments.

• Every team and process is totally focused on data, and there’s a culture of sharing it throughout the organization. 

What is the definition of Level 2 on the Data Maturity Curve

• Decisions are made with little to no data.

• Data is used only for post-launch analysis, maybe with some roadmap planning.

• Teams know how to use data to design effective and valuable experiments. Investment decisions are driven by those experiments.

• Every team and process is totally focused on data, and there’s a culture of sharing it throughout the organization. 

What is the definition of Level 3 on the Data Maturity Curve

• Decisions are made with little to no data.

• Data is used only for post-launch analysis, maybe with some roadmap planning.

• Teams know how to use data to design effective and valuable experiments. Investment decisions are driven by those experiments.

• Every team and process is totally focused on data, and there’s a culture of sharing it throughout the organization. 

What is the definition of Level 4 on the Data Maturity Curve

• Decisions are made with little to no data.

• Data is used only for post-launch analysis, maybe with some roadmap planning.

• Teams know how to use data to design effective and valuable experiments. Investment decisions are driven by those experiments.

• Every team and process is totally focused on data, and there’s a culture of sharing it throughout the organization. 

What training package would be best suited for a new account:

- 10 end users

• - want to add a new team to Heap in 3 months

• - are L2 on the maturity curve

• Training Package with 3 training sessions

• Training Package with 6 training sessions

• Training Package with 12 training sessions

Answer explanation

since they are planning on adding more team members well after they go through onboarding, the new team members will need educational enablement.

Additionally, since they are lower on the maturity curve, they would benefit from additional guidance on being data driven.

What training package would be best suited for a new account:

- 30 end users

• - are L3 on the maturity curve

• Training Package with 3 training sessions

• Training Package with 6 training sessions

• Training Package with 12 training sessions

Answer explanation

Since they are a data mature team, they likely will require less educational enablement

What training package would be best suited for a new account:

- 30 end users

• - 4 different teams will be using Heap

• - are L1 on the maturity curve

• Training Package with 3 training sessions

• Training Package with 6 training sessions

• Training Package with 12 training sessions

Answer explanation

Since they are planning on having so many teams AND are not data mature, this team will need additional trainings to be catered to the different teams, and provide ample Workshop opportunities for hands on training sessions.