BASIC SCHOOL 2024 (BRAND INTRO, BODY & SOUL)

Which of the following "Show You Care" is FALSE?

• Connecting with customers

• Asking questions

• Acknowledgement & awareness

• Active listening

Our PURPOSE is _________________

• We fight for justice and equality to all genders.

• We bring profit and ensure communities safety.

• We exist to fight for a fairer and more beautiful world.

INNATURE BERHAD, is the sole franchisee for The Body Shop business in?

• West Malaysia, Sabah, Vietnam and Cambodia.

• East Malaysia, Sabah, Vietnam and Cambodia

• West Malaysia, Sarawak, Vietnam, Myanmar

• East Malaysia, Sabah, Cambodia, Myanmar

Which of the following "Show You Care" is TRUE?

• Body language

• Demonstration

• Empathy

• Confirm the sale

The Body Shop is the first chain retailer in Malaysia to encourage shoppers to bring their own bags through which campaign?

• Stop your Bad Habit

• No To Plastic Bag

• Save the Tree

• Kick the Bag Habit

What is The Body Shop PURPOSE?

• Business can be a force for good

• We exist to fight for a fairer and more beautiful world

• Everyone is beautiful

• We are a feminist brand

Below are CFT Suppliers for The Body Shop EXCEPT:-

• Shea Butter, Ghana

• Organic Tea Tree Oil , Kenya

• Organic British Rose, Norfolk England

• Organic Olive Oil, Italy

What is the meaning of Selling With Purpose?

• Selling in order to achieve company's target

• Selling higher price products

• Sell products that meet customers' want and need

• Listen and only sell discounted price products

Body & Soul contains how many Pillars?

• 1

• 2

• 3

• 4

Which of the following is NOT under Body & Soul's Selling Journey?

• Show You Care

• Share A smile

• Just be You

• Know Yourself