Training VRB 2023 _ OR

According to Circular 13/2018 of the State bank of Vietnam, Operational risk includes which of the following:

• Legal risk

• Strategic risk

• Reputational risk

When implementing the Risk Control Self Assessment (RCSA), the roles and responsibilities of the Second line of defense (ORM)?

• Implement the process

• Evaluate the process’s effectiveness

• Monitor & Control the process’s execution

When implementing the Risk Control Self Assessment (RCSA), the controls will be assessed which effectiveness?

• The effectiveness of control design

• The effectiveness of control operation

• The effectiveness of control design and operation

Is the percentage of customer's missed calls that are not answered by agents at the Call Center a KRI or a KPI?

• Key risk indicator (KRI)

• Key performance indicator (KPI)

Shortage of funds recovered before the account is closed is Loss event or Near-loss event?

• Loss event

• Near-loss event

The bank signing a contract with a partner to implement capital calculation consulting services under Circular 41 is an outsourced activity or not?

• Yes

• No

In the Basic Indicator Approach (BIA) and The Standardized Approach (TSA), the operational risk capital is measured by the average value over how many consecutive years?

• 3 years

• 5 years

• 7 years

The Advanced Measurement Approach (AMA) must include how many data elements?

• 3 data elements

• 4 data elements

• 5 data elements

The bank purchasing insurance for operational risk can substitute for operational risk management?

• Yes

• No

Business Continuity Management (BCM) enables critical services or products to be performed continuously to serve customers when a disruption in important activities happens?

• True

• False