Assurant Thursdays
Authored by vanina welman
English
Professional Development
Used 2+ times
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14 questions
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1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
The customer was in ........... minds about making a purchase.
The customer was in ........... minds about making a purchase.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
People would rather ........... at a store with excellent customer service
buy
to buy
buying
to buying
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Companies strive to provide customers ............ personalized assistance
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A negative experience can make the customer .............. elsewhere
go
to go
going
to going
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Companies aim to ............ customer expectations with their products and services
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
The customer .......... due to the overwhelming heat in the store
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Building trust is key ................ customer relationships
improve
to improve
improving
to improving
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