June 2023 Monthly Assessment_WMUS

Marie has shown average communication and sales skills during the interview. What will be the best statement that you will tell Marie about the interview results?

• Thank you for taking the time to speak with me today. I still have other interviews to conduct in the next few days. I will just contact you if you are selected.

• Thank you for taking the time to speak with me today. We are currently in the process of pre-screening candidates. You may follow up on the initial results by going directly to our Walmart office and checking the results with the Hiring Manager within the next few days.

• Thank you for taking the time to speak with me today. We are currently in the process of pre-screening candidates. If you are selected to proceed, then the Hiring Manager will contact you directly via text or call to schedule an in-person interview within the next few days.

Which of the following details below should we confirm with the candidate before ending the interview? Select all that apply.

• Educational Attainment

• Email Address

• Name of the Last Company that they have worked with

• Phone Number

Which of the following is the best statement to set the expectations for the duration of the interview?

•  I would just like to set your expectations that this initial interview will only last 15-30 minutes. Will that be okay with you?

• I would like to set your expectations that this will be a quick interview. I just need to ask a few questions about your work experiences. Will that be okay with you?

•  I would like to set your expectations that this will be an initial interview and will just take a few minutes of your time. Will that be okay with you?

Ben asked about the monthly pay rate he can get if he gets hired as a Mobile Expert for OSL Walmart. Which of the following is the best response to Ben’s question?

• You will have the opportunity to earn an uncapped commission for each successful phone activation that you close. On top of that, you will also receive an hourly wage of $__ (rate dependent on the store). Other benefits we offer include medical, dental, 401K, life insurance, and phone plan discounts/stipends.

• You can earn an uncapped commission for every item you sell such as wireless products and phone accessories, like screen protectors, chargers, phone cases, and more. On top of that, you will also receive an hourly wage of $__ (rate dependent on the store). On average, most earners see about $18/hour with their commission. Other benefits we offer include medical, dental, 401K, life insurance, and phone plan discounts/stipends.

• You will have the opportunity to earn an uncapped commission for this role. On top of that, you will also receive an hourly wage of $__ (rate dependent on the store). You may also expect a wage progression. Other benefits we offer include medical, dental, 401K, life insurance, and phone plan discounts/stipends.

You are about to tell John about the key responsibilities of a Mobile Expert at Walmart. Which of the following statements should you share with John about the key responsibilities of the role he applied for? Select all that apply.

• You will be actively approaching 75-100 people a day and finding wireless solutions that will best fit their needs.

• You will be promoting only one mobile phone carrier e.g. AT&T.

• You will be looking for opportunities to help customers with new phone activations, upgrades, prepaid phones, and new wireless products including accessories.

• You will seek out and talk to customers shopping in the store about their wireless service needs.

• You will be looking for opportunities to help customers with new phone activations, upgrades, and prepaid phones only.

After you asked Darla if she is currently working, she answered that she is unemployed. She mentioned that had to leave her previous job because her son got sick and she had to take care of him. But she said that her son is well now, and that’s why she has applied to OSL. Which of the following statement will be the best response to her answer?

• I see. So, if an offer was extended to you, when would you be able to start?

• I am glad to hear that your son is well now and that you can work again. In that regard, if an offer was extended to you, when would you be able to start?

• Thank you for sharing that. My next question is if an offer was extended to you, when can you start?

Ali passed the initial interview that you conducted. After the call, what will be the next step that you should do?

• Attach the Phone Screen guide to the candidate’s profile in iCIMS.

• Send the candidate an email invitation for the hiring manager interview.

• Advance the candidate’s profile to “United States Background Check (Triton)”.

At the start of the interview, Dennis asked how many interviews will there be and will it be conducted over the phone. What will be your response to Dennis’ question?

• “That’s a good question, Dennis. I will be conducting the initial interview over the phone. If you pass this interview, you will be endorsed to our hiring manager for the final interview. This will be conducted virtually via Skype application.”

• “That’s a good question, Dennis. I will be conducting the initial interview over the phone. If you pass this interview, you will be endorsed to our hiring manager for the final interview. This will be conducted virtually via Zoom application.”

• “That’s a good question, Dennis. I will be conducting the initial interview over the phone. If you pass this interview, you will be endorsed to our hiring manager for the final interview. This will be conducted virtually via MS Teams application.”

Jenny was challenged to understand the question, “What are the three key factors that interested you in applying for this role with OSL?”. How will you rephrase this question so that she can understand and provide her answer?

• Ask “Can you give three key factors that interested you in applying for this role with OSL?”

• Ask “Can you provide me three reasons that made you interested in applying for this role with OSL?”

• Ask “Can you give three key things that interested you in applying for this role with OSL?”

 If you are to close a job requisition, which line items under the ‘Details’ tab should you edit?

• The Job Folder and # of Openings. The Job Folder should be ‘Hold’ and the # of Openings should be ‘0’.

• The Job Folder and # of Openings. The Job Folder should be ‘Closed (Not Filled)’ and the # of Openings should be ‘0’.

• The Job Folder and # of Openings. The Job Folder should be ‘Closed (Filled)’ and the # of Openings should be ‘0’.