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3rd Day Quiz

Authored by Conrad Manila

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1st Grade

3rd Day Quiz
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11 questions

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1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Being flawless, timely, _____ and responsive

intuition

intuitive

instinct

insect

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is the percentage of body language in COMMUNICATION?

7%

55%

99%

10%

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is the rule in Zone Hospitality?

Make eye contact and smile at 10 feet and engage in conversation at 5 feet

Wiggle and smile at 10 feet and engage in conversation at 5 feet

Nod and smile at 10 feet and engage in conversation at 5 feet

Make eye contact and smile at 10 feet and engage in conversation at 6 feet

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How many times should you use the guest's name?

4

10

1

3

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Choose the NOT luxury word

Of course

Basically

Excellent

Delighted

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

We can say "NO" to the guests

YES

NO

PERHAPS

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is NOT the basic principle the director of HR, Ms Nina shared yesterday?

The principle of great design

The principle of good countenance

The principle of beauty

The principle of choice

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