Managing Groups and Teams

This stage involves the most conflict during the entire group development process.

• A) forming

• B) storming

• C) norming

• D) performing

Norming is a stage of group development that occurs when ________.

• A) the group struggles for leadership

• B) the group defines its purpose

• C) the group develops cohesiveness

• D) the group defines its goals

Small groups appear to perform better when it comes to ________.

• A) speed of performing tasks

• B) getting diverse input into a problem

• C) problem solving

• D) finding facts

Group cohesiveness is largely a measure of how ________.

• A) clear the group's goals are

• B) much individuals share the group's goals

• C) attainable the group's goals are

• D) much the group's goals match organizational goals

Which statement is true?

• A) The main goal of work teams is to share information.

• B) The main goal of work groups is collective performance.

• C) The main goal of work teams is collective performance.

• D) The main goal of work groups is synergy.

Teams composed of individuals with skills that are highly complementary to one another are called ________.

• A) cross-functional teams

• B) self-managed work teams

• C) problem-solving teams

• D) virtual teams

Daniel in New York is part of a team that is creating new software for the One Laptop Per Child program. The graphic designer for Daniel's team is in Uruguay. The programmers for the team are in different parts of California. The team meets by videoconference once a week. Daniel's team is likely to be a ________.

• A) work group

• B) functional team

• C) cross-functional team

• D) virtual team

Of the following, which is the main advantage of teams within an organization?

• A) increased organizational performance

• B) increased organizational coherence

• C) increased groupthink

• D) decreased legal costs associated with diversity