Product knowledge Test -Week 1_ June’23

In which city Weekly Bonus is live ?

• Bangalore

• Hyderabad

• Chennai

• Pan India

In which city “Call support” button is been disabled ?

• Delhi & Hyderabad

• Bangalore & Hyderabad

• Bangalore & Delhi

• Pan India

Is Partial Offline ride is live in Guwahati?

• Yes

• No

Can we revoke the Suspension under “Affinity”?

• Yes

• No

How many times captain can reassign orders from his end? (From the captain APP)

• once a day

• twice a day

• thrice a day

• None of the above

What is the maximum amount that agent can do the adjustment under the KM dispute service gesture

• 10Rs

• 15rs

• 20rs

• 25rs

Captain called ON 26th May saying customer failed to pay the ride amount (order Id - RD16850258977511732 ), is Captain eligible for the adjustment under customer not paid

• Yes – Captain is eligible has he not taken any adjustment under customer not paid with Last 7days

• No – Captain as already taken amount under customer not paid within Last 7days

• As a token of apology, we can initiate adjustment.

Before swiping arrived can captain call the customer for mentioned cities - Bangalore, Delhi &Hyderabad

• Yes

• No