OM -Capacity ,PS,FL,Inventory Management

Its main focus is customer satisfaction.

• Product and Service Design

• Capacity Planning

• Process Selection

• Technological Changes

Product capacity is measured with 2 ratios:

• Capacity efficiency

• Capacity utilization

• Capacity forecast

• Capacity ratio productivity

Among different types of costs associated with inventory, the opportunity cost of the investment tied up in inventory is a(n) ________.

• ordering cost

• carrying cost

• purchasing cost 

• stockout cost

Among different types of costs associated with inventory, the costs of obtaining purchase approvals are ________.

• carrying costs

• ordering costs 

• purchasing costs

• stockout costs 

Facility layout should provide _______ for expansion or modification.

• Flexibility

• Capital

• Space utilization

• Space expansion

In this type of process, the workers' skill levels do not need to be as high, and the equipment does not need to be as adaptable.

• ContinuousContinuous

• Job ShopJob Shop

• RepetitiveRepetitive

• Batch

This type of layout lets the product stay in one place while workers and machinery move to it as needed.

• Combination or Grouped Layout

• Line or Product Layout

• Fixed or Position Layout

• Process or Functional Layout

The New Accounts Services of a bank is an example of what type of process?

• Batch

• Job Shop

• Project

• Repetitive