Jika Customer mengeluhkan tidak bisa menggunakan aplikasi tiket dengan keterangan blank page dan cco info clear cache. Case category yang digunakan adalah

Daily Quiz 2 Juni 2023

Quiz
•
Professional Development
•
1st - 5th Grade
•
Medium
ghabby maharani
Used 1+ times
FREE Resource
5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
5 mins • 20 pts
I-A16-N//Informasi Account
- Informasi terkait Apps
I-A17-N//Informasi Account
- Informasi Pengaturan Akun
I-B1-N//Inquiry Manage Payment-Syarat dan Ketentuan
2.
MULTIPLE CHOICE QUESTION
5 mins • 20 pts
Jika customer menanyakan area mana saja ingin sewa motor dan cco informasikan area Yogyakarta & Bali. Case category yang digunakan ...
I-I28-R//Informasi Umum -
Informasi dan ketentuan sewa mobil
I-K21-R//Inquiry Add Ons -
Informasi terkait penambahan Biaya Rent Car
I-K12-R//Inquiry Add Ons-Permintaan Khusus Rent Car
3.
MULTIPLE CHOICE QUESTION
5 mins • 20 pts
Untuk sewa motor cust menanyakan apakah ada deposit saat penyewaan atau tidak. Case category yang digunakan adalah....
I-I28-R//Informasi Umum -
Informasi dan ketentuan sewa mobil
I-K12-R//Inquiry Add Ons - Permintaan Khusus Rent Car
I-K21-R//Inquiry Add Ons -
Informasi terkait penambahan Biaya Rent Car
4.
MULTIPLE CHOICE QUESTION
5 mins • 20 pts
Untuk sewa motor ada ketentuan Gratis Penjemputan atau pengantaran di lokasi tertentu sesuai dengan yang ada di menu pilihan aplikasi tiket.com
Benar
Salah
5.
MULTIPLE CHOICE QUESTION
5 mins • 20 pts
Hotel Top Spender maksimal pembelian tiket hotel disetiap minggunya adalah 10 tiket
Benar
Salah
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