Introduction to OSCM

The Process need to determine the set of future action required to operate an existing supply chain.

• Planning

• Sourcing

• Making

• Delivering

• Returning

The selection of suppliers.

• Planning

• Sourcing

• Making

• Delivering

• Returning

A type of process where the major product is produced or service provided.

• Planning

• Sourcing

• Making

• Delivering

• Returning

A type of process that moves products to warehouses or customers.

• Planning

• Sourcing

• Making

• Delivering

• Returning

Refers to when a company build service activities into its product offerings.

Processes that involve the receiving of worn-out, defective, and excess products back from customers and supporting customers who have problems.

• Planning

• Sourcing

• Making

• Delivering

• Returning

Refers to when a company builds service activities into its product offerings.

Means doing something at the lowest possible cost.

Means doing the right things to create the most value for the company.

Abstractly defined as quality divided by price.