MGM HUMAN RESOURCES MANAGEMENT

This error is the tendency to think of AN individual in general as good or bad. Supervisor allows the employee's performance on one aspect of the job to influence an overall evaluation of other aspects of the job.

• Contrast effect

• Halo and Horn effect

• Frame of reference error

• Central tendency

This error refers to the tendency on the part of raters (e.g., supervisors) to judge employees favorably who they perceive as similar to themselves; bias error

• Central tendency

• Horn effect

• Similar-to-me effect

• Halo effect

Which one is not effective performance measures?

• Attainable

• Acceptability

• Validity

• Reliability

Which is fit with the statement below?

“It matches with organization's strategy, goals and culture”

• Fit with strategy

• Validity

• Reliability

• Acceptability

What is the advantage of using subordinates as the source of performance information?

• Usually has extensive knowledge of the employee's performance and abilities

• Can enhance long-term relationships with the customer by asking for feedback

• Self-analysis can help with employee growth

• Can see how well the manager treats employees

The purpose of management by objectives (MBO) is to

• enable top management to set goals for the entire organization.

• help employees motivate themselves with a goal-setting model that involves discussion, review, and evaluation by management and employees.

• allow employees to set their own goals without consulting with management.

• simplify the jobs of middle management by providing them with predetermined goals and objectives.

Mixed standard scale is compares each employee with the others to establish rankings. 

• YES

• NO

Define Unjust Dismissal

• Treating some people differently from others

• Recency error

• Being fired without excuse

• A form of cognitive bias

What are legal requirements for performance management?

• Halo effect & Bias

• Discrimination & Unjust Dismissal

• Discrimination & Favouritism

• Recency error

…... is a corporate management tool that helps managers monitor and evaluate employees' work

• Prosocial motivation

• Job rotation

• Performance management

• Performance object