Video: ISO 9001 The Process Approach

What is the purpose of applying the process approach in a quality management system?

• To ensure consistency in meeting requirements

• To evaluate data and information for continuous improvement

• To monitor and measure processes effectively

• All of the above

What does the video mention as an essential aspect of the process approach?

• Building risk-based thinking into the management system

•      Implementing the ISO 9001:2015 standard

• Applying the PDCA methodology

• Monitoring and measuring process performance

What is the process approach in ISO 9001?

• A management strategy focused not only on core processes but consider how they fit together

• A method to mainly plan process performance

• An activity that focuses on outputs only

• A four-step cycle of action and monitoring

Which methodology does ISO 9001 recommend for developing a quality management system?

• ISO 9001:2015 methodology

• Process improvement methodology

• Plan-Do-Check-Act (PDCA) methodology

• Risk-based thinking methodology

Which of the following is NOT a benefit of using the PDCA methodology

• Improved process efficiency

• Increased customer satisfaction

• Decreased employee engagement

• Reduced costs