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5th Grade
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CONDICION VIP
Quiz
•
Business
•
5th Grade
•
Medium
Carlos Montoya
Used 1+ times
FREE Resource
7 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
¿Cuanto tiempo tarda en quedar activo una condición Vip por Compra?
3 Horas hábiles
3 Días
3 Horas Calendario
4 Días
2.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Cuando encontramos un bloqueo 12 ¿Que debemos hacer?
Debo desbloquear
Remitir al cliente a sucursal
Genero una alerta de seguridad
Ingreso una reposición de la tarjeta
3.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
¿Que autenticación se debe tener presente para el desbloqueo 99?
No se debe desbloquear
IVR, Segunda clave y numero de teléfono registrado en portal
IVR, Digital, Segunda clave y numero de teléfono registrado en portal
Digital y Segunda clave
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
¿Que bloqueo genera esta franquicia? Visa
63
69
59
99
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿En que aplicativo confirmamos la información de los bloqueos?
Chat de Gmail
Portal
Salesforce
Telecanal
6.
FILL IN THE BLANK QUESTION
1 min • 4 pts
La condición Vip es el levantamiento de los _________ de seguridad
7.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Para la habilitación de compra Nacional de una condición vip ¿Que cupo debo activar?
Pesos
Nacional
Internacional
Dolares
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