DigiOps - Dispatcher

_______is built on time-based, self-learning, and predictive technology, empowering you to create efficient daily job schedules, work assignments and routes while maintaining a real-time view of the field

• DigiType

• DigiPep

• DigiOps

• DigiSys

DigiOps Implementation allows both PR and WAR orders to processed tthrough a single system

• TRUE

• FALSE

This module/features in DigiOps which provides rules-based, automatic assignment of Activities to Mobile employees, according to required skills, work, location, availability, skill set, historical work patterns, time commitments made to customer, and additional weighted factors.

• Oracle Field Service Routing  Cloud Service or Auto Routing

• Oracle Field Service Cloud Core Manage Cloud Service or Dispatch Console screen

• Oracle Field Service Mobility Cloud Service or Tech Mobile screen

• Oracle Field Service Capacity  Cloud Service

DigiOps Features that enables contextual sharing of job, location and knowledge base information between one or many users for efficient and effective collaboration and support.

• Oracle Field Service Smart Location Cloud Service

• Oracle Field Service Capacity  Cloud Service

• Oracle Field Service Cloud Core Manage Cloud Service or Dispatch Console

• Oracle Field Service Collaboration Cloud Service

One of DigiOps Menu button that list down all Resources and Buckets in DigiOps.

• DASHBOARD

• RESOURCES

• MAPS

• CALENDAR

One of DigiOps Menu button or Dispatchers main screen where you can see real time status of activities assigned to Technicians

• Maps

• Routing

• Dispatch Console

• Manage

We use this in DigiOps to organized and hold completed Activities within DigiOps and assigned activities to technicians

• Resources

• Bucket

• Folder

• Maps

You press this button at the Dispatch Console screen where you can find how technician day look like in terms of activities assigned to them through out the day.

• Map View

• Time View

• List View

• Split screen

You press this button at the Dispatch Console screen where you can find the location of activities on a Map

• Map View

• Time View

• List View

• Split screen

Each Activity assigned to Technician has a Start time and End Time.

• TRUE

• FALSE