TANH CNLT 4

The very damp air which is hard to see through

• Fog

• Typhoon

• Hail

• Shower

A let room not slept in by the guest during the previous night

• Stay on

• Sleep room

• Slept out

• Skipper

The food and beverage department often contributes what profit margin from operations?

• 10 - 15%

• 25 - 30%

• 35 - 40%

• 15 - 18%

Who is generally in charge in a hotel kitchen?

• Manager

• Commis

• Executive chef

• Sous chef

It provides every facility a wealthy guest might need.

• Suite hotel

• Resort

• Conference hotel

• Motel

A walk- away guest who leaves without paying

• Stay on

• Sleep room

• Slept out

• Skipper

It includes juice or fruit, coffee or tea and rolls, toasts or croissants but no cooked items.

• Full breakfast

• English breakfast

• Continental breakfast

• Breakfast

Dirty linen should be put

  

• On the floor

• Beside the clean linen

• On the bed

• In a bag for soiled linen on the trolley

A medium hotel could have

• 40 to 150 bedrooms

• Under 40 bedrooms

• Over 150 bedrooms

• 80 beds

Which sign means “do not knock or enter the bedroom for servicing”

• “Make my bed” sign

• “No entry” sign

• ‘‘Please, make up my room’’ sign

• ‘‘Do not disturb” sign