Pelanggan masa isolir sementaranya sudah habis. Setelah verifikasi data lolos, agent lakukan akad buka isolir APS.
Sebat Kuy Ibnul Aziz
Professional Development
•6 Qs
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Sebat Kuy Ibnul Aziz
Quiz
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Social Studies
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Professional Development
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Easy
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6 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Benar
Salah
Answer explanation
Akad buka isolir aps disampaikan kepada pelanggan, bila pelanggan ingin buka isolir sebelum masa isolir aps-nya habis
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengajuan CAPS bulan 10 Mei 2023, pelanggan belum melunasi tagihan April 2023 dan Mei 2023. Pelanggan nantinya tidak dikenakan tagihan penggunaan terakhir.
Benar
Salah
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Input Gdoc CAPS, agent pilih kategori INFORMASI - CAPS
Benar
Salah
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Informasi billing, wajib ada verifikasi relasi.
Benar
Salah
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apresiasi case close, pelanggan dgn Customer Consent NOK perlu verifikasi untuk kirim link berkas kontrak digital.
Benar
Salah
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
PDA dalam satu WITEL, STO beda > nomor IndiHomenya berubah.
Benar
Salah
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