COMMUNICATE EFFECTIVELY IN ENGLISH FOR CUSTOMER SERVICE

the act of judging the culture of others on the basis of what is acceptable in the culture of one communicato

• quality of message

• jargons

• enthnocentrism

• pre-judgment

the act of judging what someone has to say even before they speak

• jargon

• pre-judgment

• time

• noise

anything that interferes with the communication process between the sender and the recipient

• noise

• time

• jargon

• quality of message

a language that is specific to a profession

• noise

• quality ofmessage

• jargon

• time

affects written communication more than oral communication

• quality

• noise

• jargon

• time

. the act of judging the culture of others on the basis of what is acceptable in the culture of one communicato

• time

• enthnocentrism

• noise

• quality of message

It is the person who initiates the communication

• context

• message

• recipient

• sender

It is how the receiver understood the information he received.

• barrier

• medium

• message

• feedback

It is the person to whom the message is intended to.

• message

• context

• sender

• recipient

It can be anything that interferes with the communication process.

• barrier

• recipient

• sender

• medium