Management Issues Quiz

When taking disciplinary action, you should

• Argue with the employee

•    Allow employee to speak for the others involved

• Make the disciplinary process as formal as possible

• Enforce policies and rules with consistency

Which of the following three factors affects an employee’s motivation?

•   Attitude, interests and needs

• Attitude, interests and salary

•   Attitude, interests and working conditions

• Attitude, needs and salary

Managers are judged by:

• What they get others to do

• Their personality

• What they do

•   How fast they work

The process or activity of optimally utilizing human resources to achieve predetermined goals and objectives in the most efficient and effective way possible is:

•   Directing

• Controlling

• Planning

• Organizing

Which of the following will help motivate employees?

•      Compromise on poor performance

•     Ask for performance and set standards

• Use positive reinforcement, and generalize it

• Use the same methods of reinforcement for everyone